IT Management & Technical Support
Pricing Sheet
| Package | Hours/Month | Rate
(Dis.)
|
Devices* | Days/Week** | Monthly Fee |
|---|---|---|---|---|---|
| Company Support | 50 | 550
(-45%)
|
15+10 | 4+2 | 27,500 SYP |
| Small Company Support | 40 | 600
(-40%)
|
10+8 | 3+1 | 24,000 SYP |
| Start-up Support | 30 | 650
(-35%)
|
10+7 | 2+2 | 19,500 SYP |
| Basic Support | 20 | 700
(-30%)
|
8+4 | 2+2 | 14,000 SYP |
| Home Support | 15 | 750
(-25%)
|
5+2 | 2+1 | 11,250 SYP |
| Personal Support | 10 | 800
(-20%)
|
2+1 | 2+1 | 8,000 SYP |
* The total number of devices (PCs, Tablets, Mobiles...) included in the package. In addition to (+) peripherals (printers, scanners, routers...) to be maintained as well.
** The maximum days per week for on ground support. Plus the days including remote support.
Terms & Conditions
- Support hours cover regular maintenance tasks, e.g. programs installation, fixing problems, windows maintenance... It does not cover, for example, modifying your website.
Hours beyond package hours are calculated as following: Hours within 25% of package total hours, has a fee of (rate+150). For example, the Small Company Support package has a rate of 750 SYP for the first 10 extra hours.
Additional hours are 1000 SYP each.
First month has a 50% down payment. It includes (free of charge) the installation of remote support programs. Remote support hours have the same rate of regular support hours.
- Additional details are available upon request. Minor details are negotiable. We aim to provide the best support for reasonable rates. Don't hesitate to contact us.
Mezzeh Highway, Damascus.
EtaBits Syria
+963 988 770321
+963 11 6626011 (404)
moc.stibate＠nimda